FAQ

Questions from our customers

1. How do Joan & Eleanor choose each piece?
We look for pieces that are easy to wear, drape beautifully, and help every woman feel elegant and put together, without the slightest effort.

2. What if my piece is not right for me?
If something is not right for you, you are covered by our 30-day money-back guarantee.

3. Can I trust what I see online?
We keep every product page clear and practical, with details on the fit, comfort, and feel of each piece, so you can order with complete confidence.

4. Why are items up to 70% off?
A selection of pieces is part of our Anniversary Sale, celebrating 50 years of friendship, at once-in-a-lifetime prices, only while the collection lasts.

5. How will I track my order?
Once your order ships, we will send you a tracking link so you can follow it every step of the way, right to your door.